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DSX Documentation New Case Onboarding

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DSX Documentation

The DSX
2018-2019 Workplan
Intake
Initial Consult & Assessment
Strategic Plan
Decision
Match
Case Management
Case Resolved
Case Closed
Zammad Setup (Organization Onboard)
Zammad Setup (Organization Onboard)
- DSX helpdesk and community
- Adding an Organization to Zammad
- New Case Onboarding New Case Onboarding
  Table of contents
  - How to add a case to Zammad
- Case Tracking
- Case Deletion
- Archiving

Table of contents

How to add a case to Zammad

New Case Onboarding¶

How to add a case to Zammad¶

What tags, fields, contact info, best practices, case info needed

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