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2018-2019 Workplan

Objective 1: Ensure a self-sustaining, independent, and responsive DSX

Activities & Outputs

  1. Develop governance and organizational structure of independent DSX
  2. January and once a month thereafter - Hold team transition and strategy meeting
  3. Feb 2019- Work with stakeholders to adapt governance model and documentation for new model
  4. Feb 2019 - Coherent and transparent offerings of DSX.
  5. March 2018 and quarterly thereafter - Hold quarterly Advisory Committee meetings
  6. March 2019 - Financial support model and documentation for new members
  7. March 2019 - Share out these baseline services, including security policy development and training
  8. April 2019 - Hire Managing Director, Technology Director and Case Management Director
  9. June 2019 - Spin out of DSX
  10. April 2019 - Hold team transition and strategy meeting (IFF)
  11. April 2019 - Hold CDR/DSX strategy meeting (IFF)
  12. Nov 2019 - Prepare DSX five year business plan
  13. Work to ensure community health and trust in DSX
  14. March 2019 - Create an online community for members to receive updates and share information with each other
  15. Every other month -Encourage community trust building exercises (onsite visits, virtual calls and seminars on topics- top alerts, trends, new technologies, newsletter)
  16. Annually - Participation in community in-person events - RightsCon, Open Technology Fund Summit, Internet Freedom Festival
  17. Jan 2019 and quarterly thereafter - Solicit and implement feedback from stakeholder communities
  18. Ensure administrative and technical support is provided for
  19. Dec 2018 - Transition to Zammad platform
  20. February 2019 and quarterly thereafter - Share feedback to CDR about DSX’s cases, goals, process pain points, assistance needed, etc.
  21. April 2019 - Hire Director, Technology Director and Case Management Director
  22. April 2019 - Develop and document Cyber Squad utilization process and procedures
  23. June 2019 - Develop and document organisational policies
  24. Every other month - Intentional Cyber Squad outreach and growth
  25. Transition to usage of CDR Link platform
  26. Dec 2018 - Transition to Zammad Link platform
  27. Feb 2019 - Integrate Link platform with frontend websites and forms
  28. Feb 2019 - Technical case tracking process formalized and documented
  29. May 2019 - Connect network of global providers from CDR to DSX Link platform
  30. Nov 2019 - Zammad training manual prepared (CDR)
  31. Outreach to funders and partners to ensure sustainable and responsive funding
  32. Feb 2019 - Communicate new plan to existing funder contacts
  33. Feb 2019 - Develop fundraising strategy for 2019, including support for new staff
  34. March 2019 - Develop and formalize service contract structures and fees for services

Objective 2: Improve collective understanding of the risks faced by the U.S. members, their community and how to mitigate them

Activities & Outputs

  1. Onboard more U.S. members and expand activities to subgrantees
  2. March 2019 and monthly afterward - Outreach to potential new members
  3. March 2019 and monthly/as needed thereafter - Onboarding of new members
  4. Dec 2019 - Grow members by 10-12
  5. Produce and share community threat notifications and alerts
  6. March 2019 and monthly thereafter - Produce and share monthly threat notifications
  7. March 2019 and monthly/as needed thereafter - Produce and share community alerts in English in response to urgent community threats
  8. March 2019 - From CDR, hire Security Manager to work on researching and writing notifications and advising on mitigation measures
  9. May 2019 and monthly thereafter - Share non-sensitive information from threat notifications with key partners for wider community distribution
  10. Facilitate preventative interventions
  11. January 2019 and monthly/as needed thereafter - Facilitate assessments, training and security audits to partners
  12. March 2019 and monthly thereafter - Provide security advice to partners
  13. December 2019 - Grow our U.S. based service providers by 10
  14. December 2019 - From CDR, Develop advice handbook resource based on incident responses and share with global rapid responders’ network

Objective 3: Optimize ‘incident response’ available to member communities

Activities & Outputs

  1. Facilitate effective and efficient response to members and digital security incidents
  2. January 2019 and monthly thereafter - Facilitate incident reporting via CDR Link platform
  3. January 2019 and monthly thereafter - Provide security advice and consultation, bringing all members up to a baseline with ongoing support available
  4. Help shape the operating environment
  5. March 2019 and monthly/as needed thereafter - Create, document and implement a communication strategy for those who’ve been helped by DSX to stay connected and request assistance through Link
  6. May 2019 and monthly thereafter - Share trend analysis reports with wider community (blogs, tweets, etc.)
  7. As needed only - Convene activities with wider community as needed (community meetings, events, etc.)